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Peer Support Specialist

General Role Description
In support of the Agency's strategic plan, under supervision of the Director, Sr. Program Supervisor or professional staff member, the Peer Support Specialist provides a wide range of peer support services to consumers to assist them in regaining control over their own lives and their own recovery process. Human services activities include individual and/or group counseling and/or programming.

Education and Experience

  • A present or past consumer of mental health services
  • Certified Peer Support Specialist or commitment to complete certification within six (6) months of hire date.
  • One (1) to two (2) years relevant experience and demonstrated ability to work with persons whoa are at risk either because of mental or physical health, substacne abuse, developmental disability, coping ability or environment.
  • High school degree/GED

Knowledge, Skills and Abilities

  • Knowledge of the scope, activities and quality of community mental health agencies, human services and/or developmental disability services and resources
  • Demonstrated organizational skills and ability to work on multiple projects, achieve outcomes and meet or exceed expectations regarding timelines, quality and service
  • Ability to apply analytical/critical thinking, keen insight and judgement and to effectively respond to changes, resistance, conflict, emergencies and complex, urgent situations.
  • Ability to observe, evaluate, accurately document and report facts,and meet strict reporting deadlines.
  • Ability to analyze information, use sound judgement and make independent decisions in specific areas of responsibility.
  • Demonstrated interpersonal communication skills to develop and maintain the confidence and cooperation of others; and to collaborate with staff, clients and other related groups on complex problems in order to take appropriate and effective action and achieve results.
  • Demonstrated ability to speak, facilitate small and large groups and write clearly, accurately and effectively for a range of audiences and purposes (reports, advocacy, in-services).
  • Ability to use Word, Excel, Outlook and Internet navigation at a moderate level, with demonstrated ability to learn new computer software programs.
  • Ability to be flexible with changing and/or unpredictable work settings and assignments, work independently with minimal direction to respond to written and oral direction.

Employment Application